About Hitch.

Hitch is an API support platform that helps providers manage their conversations with developers from raising visibility of an API, to onboarding and ongoing engagement.

Our customers report an 80% reduction in support tickets by automating their first tier support interactions and knowledge base maintenance through our machine learning technology.

- 24/7 Automated 1st level support

- Real-time escalation methods

- Self-maintained API knowledge base

- Multichannel: web, email, chat

- Works seamlessly with your existing tools: Zendesk, Slack, HipChat, Github

Current openings

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